New website features responsive design, udpated information architecture, city directory, and social media integration.
The City of Tukwila, WA was incorporated in 1908 and is home to 19,000 residents. The city flourishes as a center of commerce for South King County. Tukwila is a local leader in retail/commercial sales, warehousing and distribution of goods and manufacturing.
As with most government entities, their existing website faced the challenge of how to best organize pages, content, and information in a way that was usable and intuitive. Through user testing, the project team was able to identify top tasks, services, and information groupings to inform what became the final site navigation.
Site visitors can navigate based on how they identify with the city: either as a resident, visitor, business owner, or someone seeking government information. Topics that are visited most frequently as quickly accessed through a "How Do I" section.
The new website includes features such as:
- Responsive Design
- News & Announcements
- Staff Directory
- Events Calendar
- Mega Menus
- Social Media Integration
- Language Translation
- ADA Standards Compliance
- Site Search
- Content Management Workflows
View their website at www.tukwilawa.gov.