What exactly does a UX researcher do? According to Lynn, her job is to make things easier for people. In the context of her work at SiteCrafting, that looks like helping our clients meet their goals by uncovering problems and presenting recommendations for improvement based on data.
Lynn graduated from the University of Washington Tacoma with a Bachelor of Arts in Communication before continuing on to receive her Masters of Science in Human Centered Design & Engineering from the University of Washington Seattle.
Her favorite things to research outside of work are new hiking spots to enjoy with her partner and kiddo and how to take care of her many houseplants. Lynn also enjoys baking cookies for others, not so much for herself.