Ross’ main responsibilities include performing data analysis, determining business requirements for new clients, and discovering user needs. His expertise in data analysis, systems theory, and usability studies provides a strong background for his success as a UX Researcher.
Before joining SiteCrafting, Ross worked as a web developer and designer, software engineer, data analyst, and a quality assurance lab technician. His past restaurant management experience provide him with the ability to make sense of chaos and stay focused on tasks.
Ross has received his Master of Science degree in Human Centered Design and Engineering at the University of Washington. He’s also earned the User-Centered Design Certificate from UW and holds two Bachelor of Science degrees in Chemistry and Biology from Eastern Washington University.
Ross’ favorite hobbies are spending time with his family and reading as much as possible.